1. Introduction
This Privacy Policy explains when we collect information about you, including Personal Information (“PI”), what we collect, why we collect it, how we use it, who we share it with, where it is processed, how we handle it and your choices and legal rights associated with this information. If you are at all concerned about the way that your personal data is used as described in this Privacy Policy, please refrain from using our Services.
We may update this Policy from time to time. When we do, we will post the revised version on this page. Please review it periodically to stay informed about how we collect and process your personal information. We may ask you to confirm your acceptance of this Policy when you use the Game or Services.
2. Scope of this Policy
Fntastic TOO, a company incorporated in Kazakhstan ("Company", “we,” “our,” and “us”) collects data from you, through our interactions with you and through our game Radiant One (the “Game”), websites, and related Services. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our products. The data we collect depends on the context of your interactions with us and the choices you make, including your privacy settings and the products and features you use. We also obtain data about you from third parties.
3. What data do we collect?
Basic Identifiers and Contact Information: We collect some information from you when you provide it to us directly, such as via an email or online form, through the support feature embedded in our Services, or through another form of inquiry. This information may include your name, email, and phone number.
Age: We may ask your age in order to further manage the advertising and individual Game functions depending on it at the first Game launch.
Game usage data: We collect data about game launches, the frequency and duration of sessions, progress, purchases, crashes, and other events while you use the Game. These statistics help us improve the Game. For example, your game progress may be stored with your Apple ID in iCloud on iOS devices, with your Google Play Games profile on Android devices, or through Google Analytics.
Advertising device identifiers: We may use the Google Advertising ID or Apple Identifier for Advertisers to work with ad networks and personalize ads. If the Game offers a purchase to disable ads, you may use that option in the in-game store.
Country and approximate location: We may receive your country and approximate location to personalize advertising and analytics. This information does not identify your exact location.
Device data: We may collect information about your device manufacturer, model, and operating system version for analytics and technical support. This information helps us identify and fix crashes and errors on different devices.
You may provide some data directly. The Game may collect other data automatically when you use it.
Unless otherwise stated, the data requested by the Game is necessary to provide the relevant services. If you do not provide it, some features may be unavailable. Where the Game identifies data as optional, you may choose not to provide it without affecting the availability or operation of the Service.
4. Controllership
In the context of this Privacy Policy, Fntastic TOO acts as a data controller for the data we process.
5. Basis of Processing
We will only use your information for certain specified reasons and only where we have a lawful basis to do so. The lawful bases we rely on depend on the type of relationship we have with you and how we interact with you. They include the following:
- Contract – to provide our products and services to you and fulfill our contractual relationship with you.
- Legitimate Interests – to fulfill our legitimate interests, or those of a third party, in conducting and managing our business and our relationship with you as described in this Privacy Policy.
- Legal obligation – to meet our legal obligations under applicable law (e.g. financial reporting).
- Consent – where you have provided us consent to process your PI for a specific purpose.
6. How We Use Your Personal Data
We use the collected information for various purposes, primarily focused on providing Games and Services to players like you and improving the quality of our Games and Services. These purposes include:
- Managing Games and Services and delivering them to you.
- Developing new games, enhancing the quality of our Games and Services, and addressing issues.
- Identifying illegal or unauthorized use of our Games and Services and responding to such cases.
- Communicating with you about any contact forms, helpdesk support and to understand how you use our Games and Services so that we can continuously improve our offerings.
- Providing promotional information and other details about marketing and advertising events and surveys.
- Monitoring usage patterns, analyzing user behavior trends, and calculating statistical data on the use of Games and Services.
- Compiling user statistics and providing in-game metrics (if the Game supports it).
7. Information Sharing and Transfers
This section explains how we may share the information we collect with third parties that provide services that you use. We do not and will not accept money in exchange for sharing PI. We may share your information with the following recipients and for the following purposes.
Service Providers
We share information with service providers that process data on our behalf for the purposes described in this Privacy Policy. We require them to follow applicable confidentiality and security requirements.
Partners
We may share information with the following partners:
- Security and fraud partners as appropriate to support the security of our products, fraud prevention, or protect PI.
- Partner cloud computing service providers to provide cloud storage services.
- Marketing platforms and providers of analytical services relating to player behavior in order to adapt the Service and carry out marketing activities;
- Providers of online polling services to improve the game service.
- Business transfer partners, in connection with the negotiation and sale of the applicable business, a portion of the business, or certain stock and/or assets, or a corporate merger, consolidation, restructuring, or other corporate change including, without limitation, during the course of any due diligence process.
Other Users
Content you have shared.
You are responsible for any content you share using blogs, chat, and messaging features. This content will be accessible to other users, who can then share that information further. We recommend you consider carefully what you share and with whom you share your information.
Government & Authorities
We may share your information with police, government, and other authorities if we believe that it is reasonably necessary to comply with a law, regulation, or legal process, to detect, protect, and enforce the safety of any person, their property, or their rights, to address fraud and security and report criminal activity.
8. International Transfers
As we operate worldwide to provide our Games and Services all PI may be stored anywhere in the world, including, but not limited to, in the cloud, on our servers and on the servers of our affiliates or the servers of our Service Providers. When we transfer, store, or process your personal information, we take reasonable measures to protect its confidentiality, including entering into confidentiality agreements and standard contractual clauses with our vendors where applicable. Please note that laws vary from jurisdiction to jurisdiction, so the privacy laws applicable to the places where your information is transferred to or stored, used or processed in may be different from the privacy laws applicable to the place where you are resident. Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.
By providing information to us, you consent to the storage of your Personal Information in these locations.
9. Our Children's Privacy Policy
We do not knowingly collect, use, or intentionally disclose any information about children under the age of 13 (or under 16 in certain jurisdictions in the European Union) without proper parental consent or as required by law. If you are a parent or guardian and believe that your child has provided us with information, you may contact us to request the removal of your child's information from our system.
If we discover that we have collected personal data about a child under the legal minimum age requirement, we will delete that data as quickly as possible.
10. The Security of Your Information
We take reasonable measures to protect the information that we collect from or about you (including your information) from unauthorized access, use or disclosure. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.
11. How long is the data stored?
We retain data only for as long as needed to operate the Game and its associated services.
12. Links to Other Sites
Our Services may contain links to third-party websites and services. Information you provide to those parties is subject to their privacy policies. This Privacy Policy does not apply to third-party websites or services, and we are not responsible for their content, privacy, or security practices. Please review their policies before sharing information.
13. Analytics services
Google Analytics (Google LLC)
Google Analytics is an analytics service provided by Google LLC.
Please refer to https://policies.google.com/technologies/partner-sites?hl=en to learn more about data usage details through Google.
14. Changes to this Policy
If there are any changes or updates to this policy, we will post them to ensure that you remain informed about the personal data we collect, its usage, storage practices, and circumstances under which we may disclose it.
We may revise this Privacy Policy when necessary. Please check this page for updates. By continuing to use the Services after changes take effect, you acknowledge that we will handle your personal information in accordance with the revised Privacy Policy.
15. How to Contact Us
Should you have any questions regarding this Privacy Policy or if you would like to exercise your personal data protection rights described above, please contact us at support@fntastic.com.